by Molly d. on
The worst waitress iv ever had wait on us, we had a party of 10 and called ahead to tell them and they do not take call aheads. The hostess who was very sweet let us know it was an hour wait, we agreed to wait and went to the patio to have a drink, The bartenders were so rude on the patio, didn't even say hello. After waiting an hour for our table I checked in to the hostess who informed me they were waiting for the table to leave, finally after waiting for TWO hours for our table we finally got sat at 10:15. Our waitress was Lee Ann. She was rushing us to order the moment we took our jackets off, after telling her to give us a few mintues to get settled she came back again (looking annoyed) asking us again. We ordered about 7 appetizers of food and drinks. Don't get me wrong the food was amazing; I tried the hummus and lobster mac and cheese, I'd eat it everyday. A friend with us at the party wanted to buy a round of drinks off the tables tab, so he walked to the bar to get them. Lee Ann then yelled at him that "I have to tip them out them don't tip me, and if you need something so bad you can ask me!" After we finished eating and still ordering drinks from lee Ann who them seemed to have an eye rolling problem everytime we got another round, told us if we weren't ordering food we had to leave because other tables were waiting to sit down she had to make some kind of money tonight. So I informed her that we had to wait an extra hour for our table and you didn't kick the guests you had before us out. At this point we were all so disgusted in our experience we decided to leave.I have been a waitress for 7 years and I have never treated a table so rude in my life. She hardly deserved the 20%. you won't see us again in any of your restaurants Steven Starr.
by Joleen Z. on
I was warned about this place, but for some reason I didn't listen. If you like to be rushed through the last seating and eat overpriced, average food, this place is for you. It is typical MePa--a crowd mixed with tourists, forced into this meat pit by their concierges for the "NY glam factor." The bankers that just got their expense accounts back, clad in their signature blue and white checked or striped button-down shirts and some sort of Brooks Brothers pastel tie draped loosely around their neck, and really old men with really old women. So, when my boyfriend was in town to visit who is a carnivore to the core, I wanted to bring him to a hip steakhouse that would give him some NY flavor. Unfortunately, the only flavor we got was from the garlic butter on our filet mignon. The food is decent, but Strip House is better. The atmosphere gave me a headache and the service was horrible. And I mean the worst. Couldn't hear the waitress over the loud music but didn't really care to because her eyes were rolled to the back of her head every time we asked her to repeat her jibberish. What I loved: the sorbet. So random. Probably not made in-house and that's why. Never going back and always trusting the advice of my foodie friends from now on! NYC Visitors: Go to Abe & Arthurs two blocks down if you want a legit, enjoyable NYC experience. Their steak is better too, and it isn't even the name of the restaurant.
by Malcolm Mandrell on
Sorry, but I really did not like the food here at all. The spicy chicken stew was ok, but I think the food quality and taste is way better at Axum. Anyway, I really cannot believe this place has 4 stars.