by Parker H. on
As a marketing student, and being in the restaurant industry, you hear this all the time "a bad experience is more likely to be shared than a good one". Well my recent trip to infusion warranted such response. Keep in mind, I am somewhat of a food snob and picky about service because of my experience as a server and bartender. But here goes: Decor: good, interior is nice, sound level is ok even with the dj spinning. Food: OK, everything was fine, nothing spectacular. We did the prix fixe for $33 pp and all of the portions were pretty small. I had the tuna tartar, which was actually pretty good. The steak however was mediocre. The sauce was an odd teriyaki licorice combination. By the time the dessert came around we were already late for the show we had already said we needed to get to, so I didn't pay much attention, but no one was very impressed. Service: Not sure whether it was just a lack of training or inexperience, or just apathy, but it was quite poor. This is not to say that our waitress wasn't very nice, and relatively attentive (of course when you only are dealing with 4 tables this isn't too hard) But there were many things that she, and others, do that just touch a nerve. I'm relatively young and so my beverage and culinary knowledge is often underestimated. I brought in decent bottle of wine, as I often do. The waitress offered to open it up, and while it's more of a formality, forgot to let me taste it before she poured it. This isn't a huge deal, but it's just something that should always be done. TIMING, TIMING, TIMING.... We were a little late to our reso, but I had to stop and take care of a biker that got hit by a car on our way over, so I'm not very apologetic, but we were there by 7:40 and had a 10 o'clock show. I said this immediately, and we ordered very promptly. We all got the three course, so timing each course shouldn't be hard, yet between each course we waited AT LEAST 5-10 minutes, which isn't a huge deal, unless you have somewhere to be. I don't want to keep rambling, but for what they charge, and the image they are trying to give off, service needs to be improved.
by Dillon Zoch on
Looking for a decent bowling alley with a good vibe, options for things other than bowling, and clean as far as a bowling alley is concerned...Lucky Strike was actually a good find. We're so used to going to Bowlmore in Union Square, but I think that's almost practically a good number of other people that Bowlmor has just gotten really crowded. Not sure how long Lucky Strike has been open, but it definitely wasn't crowded like Bowlmor, and I guess even if it had the same capacity, Lucky Strike seems bigger with its bowling area, pool tables, and separated lounge. I guess they are trying to achieve some kind of club feel for the entire place or maybe just for the lounge because I thought it was weird that there was a dress code. And that they really enforced it. It was annoying to have to go back to the main table to start a new game (you have to pay before you play) and in comparison with Bowlmor, bowling prices is a bit more (but maybe like around $2 or something like that). The menu was decent, though I wish they had fried calamari, and our waitress was kind of slow...despite the not so crowded venue at the time. I wondered if she was new to the service industry. She was nice though. Most of my friends walked from Time Square, but hey, it's right across the street from the Cross Town 42nd street bus line. That's definitely the way to go all the way to 12th avenue. The bowling balls are clean and there are choices of many different weights, not like other bowling places where you have like 5 12lbers in one area. I would definitely go back...on a pay day ;-) For a 2 game average, some bar food and a couple of drinks, you are definitely going into the $40 ish range.
by Dennis B. on
I have been to many Jillians in my life around the country and more or less they are the same. It is like any chain, you should know what to expect. This one is the same. Had the italian sausage pizza and a few Blue Moons. The pizza was excellent with the contrast of the sausage, mushrooms, and salty olives. A fault of the restaurant is that it is expensive considering you can get better and more creative food all over the city for the same price. The biggest positive is that they get every baseball game on...Just in case I need to catch the Diamondbacks.