by Nathanial Cupe on
My husband and I live Atlanta and were looking for a night out of the house. Our experience with the W hotel in the past has been decided mixed. I stayed at one of the W hotels in NY back in 2002 and had a beautiful room. My husband and I stayed at the W Atlanta Midtown this past February and we found it over priced and severely disappointing all the way around (both in service, food, and ambiance). We decided to give the W one more shot and the price was pretty good. I made a reservation for a middle rate suite and headed over to the hotel to wait for my husband to get off work. The lobby is lovely, I will give the hotel that. When checking in, I was given the $30 option of upgrading to the best suite and I took advantage of the offer (now I wish I had haggled it down to ten bucks). I went up to the room and as soon as I stepped out of the elevator, it was as if I was now in a completely different hotel. The floor (the 10th) had a very strong odor of mildew and as I passed room doors, I could see they were actually visibly dirty with fingerprints and odd smudges. The ice dispenser had overflowed onto the carpet, resulting in a large wet area (one reason for the mildew smell). Not good. Upon first entering the suite, I was impressed with the size of the entry, but unimpressed with the mildew smell and the buzz and flicker of the overhead florescent ring bulb in the overhead light. The suite is a very good size and the living room had a nice chair and couch, but the rest of the furniture was cheap, white plastic or tacky pressboard painted white (like old Ikea furniture people put out on the curb with a "free" sign when they finally buy real furniture). I couldn't believe how cheap everything looked. The TV in the living room, while a good size, had terrible reception and had a burned in ghost image of whatever channel we had just been watching. The kitchen was another matter entirely. It looked as if it hadn't been updated since the 70's. There was a garbage disposal in the sink, but it didn't work, so the sink drained water very slowly and had a strong odor. There was no dishware, silverware, or glassware, so even though I brought cheese and appetizers, we had nothing to eat them on (or with). I called the "whatever/whenever" line and requested a kitchen set along with a second robe (there was only one robe in the room). 90 minutes later, we still hadn't received our request and after I called twice and received only assurances that they were on their way, my husband finally called and said he was heading down to pick them up himself if they weren't brought up for us. We got a knock on the door in five minutes with dishes, but no robe and nothing that was sharp enough to cut the apples I had brought. This was after waiting an hour to get my luggage. Considering the lobby was empty when I checked in, I have a hard time believing it was because the staff was overwhelmed. The bedroom was fine, if somewhat empty, but the mattress was old and saggy. We pulled the sheets off to see what it was and it was so old, the tag was unreadable. The one piece of large furniture was, again, made of cheap pressboard painted white, and it was clearly showing dirt. The in-room heat/air conditioner was very loud, reeked of mildew, and vent was filthy with dust. The bathroom had been nicely re-tiled in slate and the shower head was awesome (the one high point of our stay), but the bathtub was old and all of its contours showed DIRT and the grout corners where the tile met the tub were mildewed. The reason I reserved a suite was so that I could take a bath, but there was no way I was going to lie down in that tub. Let me take this moment to now say that the entire suite was dingy. The walls had strange splatters and fingerprints, every crevice and corner was stuffed with dust and stains, every single light switch was dirty, and the blackout curtains in the bedroom were so dirty and stained, I didn't want to touch them. All of this could be fixed with a quick coat of paint, a thorough cleaning, and replacing some worn out items, but I couldn't say when the last time this had happened. That's when it dawned on me that this was an old hotel that was taken over by Starwood Resorts and transitioned into a W Hotel with the bare minimum of updates. We we VERY disappointed. Now that we have sampled two different W Hotels in Atlanta, we can say with certainty that we will never stay at another W anywhere.
by Boyce Zukoski on
I had a great time. I came by myself to meet friends and got in with no hassle. The music was mostly top 40 hits but the vibe was fun. Apparently drinks are really expensive but I didn't pay for anything.
by Alice H. on
Cool place....still remember it ages ago when it use to be the original Mercury Lounge. There's three rooms for music. 1. The upstairs, where they got some good house music going on, background is white on white. Pretty chic 2. Downstairs- 2 rooms...one has the stone walls, Buddhas representing and of course..more house music. And the small ass white, plastic covered room with changing colors (blue to pink, etc) was hip hop. Yikes, they need to rearrange that music b/c the smallest room had the most people b/c of the hip hop. Pros: Cool Decor and diverse mature crowd. (some are pretty good looking...or wait, that could be beer goggles...or vodka goggles) Cons: Expensive ass drinks and a bit pretentious.