by Shica R. on
I needed a quick bite after work one day, before a meeting and was over P'Tree Center Food Court, so I took a little time to run up to O'Terrill's, which prior to this experience, I loved. Since I was getting an order to-go, I did what I never have done before, went to the bar to place my order. This is a place that allows folks to still smoke, so we can only imagine how my poor lungs were reacting when I've been suffering from an upper respritory infection for a few days now. I noticed that they had modified the menu since my last visit, so I decided to get an order of their homemade chips and a nice, fruity salad with blackened tilapia on it. I forgot that they charge for to-go containers, so the simple meal was $15. No biggie, grabbed my order, ran out of the smokers den and hopped on the road to where I needed to go. I knew that I smelled fish a little bit, but in being in the bottom container in the plastic bag AND considering that I am more than a little stopped up, I kept on moving. I grabbed a chip as I was driving - oh... that is chewy, crunchy in another part, and COVERED in salt. Oh, dear. Tried another... it was covered in a salt bath, though crunchy all the way through. I ended up having to rub every single chip with a napkin to knock off the excess salt for it to be halfway edible. Oh, well... at least I have my salad. I opened it up, YES... that's a lot of fish! Lets get ready. Oh, but WHAT is that smell? I looked at the fish, sniffed it up close. I don't know if it wasn't done. I don't know if it wasn't fresh. I just know that it smelled like HELL. I was about to sit through a gathering with high school students for 2 hours with some stinky fish to eat, salty chips being the only thing on my stomach, I was not happy. I decided to put the fish in the other container, eat the salad portion and return the fish once the meeting was over. I went in to the smoky place after my meeting and told the bartender that the fish was not good in the most tactful, quiet way I could. He was puzzled, 'they've been serving it all day long, how could this be'. He asked if I wanted chicken instead. Eh... chicken hasn't hurt too many folks before, sure. He throws in some of the Bailey's cake that I've always eyeballed on the menu for free and I went about my merry way. Now, when he asked if I wanted the chicken, silly me assumed that he meant did I want the same dish that I purchased with chicken on it. Well, they gave me some overcooked chicken breasts, smothered in some bitter tasting cheese, with a side of sliced tomatoes and green apples with a roll. Hmm... So, the 2 stars given are for the bailey's cake and the effort to handle it correctly. One star taken for the smoky bar, the raw fish, and the weird meal combination that I ended up with.
by Kelly T. on
This place fell far short of my expectations mostly because of service. A group of friends and I were out in the mission looking for a group that could comfortably handle our 12-15 size group when a friendly guy waved at us and invited us to sit. This was where it all started to go wrong. We were at the bar trying to awkwardly fit, when we saw some empty tables. We all filed in and were happy to finally get a spot for everyone when we were suddenly told we were only welcome to sit for "5 more minutes" by a member of the staff. We decided to at least finish our current round before discussing our next move, when no kidding, a minute later, another staff member comes and tells us we will need to move in 5 minutes. A little annoyed, we continued on with our drinks and conversation, when a minute later (not quite the five minutes we were expecting) we were told we would have to get up NOW. We still had drinks in hand! So a friend stood up to tell some of us out of ear shot what was going on, and his chair was taken from underneath him, without warning or apology. Slowly tables were taken right from under our arms, and we were not offered alternative seating. Disgusted, I pulled the man aside who had been taking the chairs and told him how I felt about their choice to force us so quickly from our seats. He offered a sorry, but said it is "the rules" and quickly went back inside to take more tables from still seated friends finishing their drinks. Now to be fair, I didn't try the food, but it didn't look awful. We never got a chance to get further than our single round of drinks, and that it probably as close as I'll get to their food. In a neighborhood filled with great food and atmosphere, I wouldn't risk the embarrassment of going through this again.